AWR not restoring to factory condition

#1
OK so ive bought a M17x R2 from a friend, and i want to restore it to out of the box OS setup. I've tried to do this with the AWR software 8 times now and all i get is windows 7 pro base install, No drivers, No software.. NO Bloody Help, why is this happening?
 
#2
Oh specs are
M17x R2 Q820 i7 cpu(upgraded)
8gb ram
dual Radeon HD5870's
blueray drive
320gb primary hdd
500gb secondary hdd

and the rest of the standard goodies of a m17x r2