AWR not restoring to factory condition

OK so ive bought a M17x R2 from a friend, and i want to restore it to out of the box OS setup. I've tried to do this with the AWR software 8 times now and all i get is windows 7 pro base install, No drivers, No software.. NO Bloody Help, why is this happening?
Oh specs are
M17x R2 Q820 i7 cpu(upgraded)
8gb ram
dual Radeon HD5870's
blueray drive
320gb primary hdd
500gb secondary hdd

and the rest of the standard goodies of a m17x r2