Recent content by Blaze0510

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    Alienware Command Center??

    I'm hoping after I speak to them (again) on Monday, they can just send the missing RAM with the in-home Tech Support they are supposed to be sending me in the next 3-5 business days. After that, if I ever have to call Dell / Alienware again... it will be too soon.
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    Alienware Command Center??

    Conspiracy theory or not, it sounds very logical to me now that you mention it... If this was really my computers original shell, after a year wouldn't there be a sticker residue left over on the corner from where the Intel and Windows stickers were? Or some sort of mark left over? With the...
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    ALIENWARE HORROR STORIES - Are they true?

    Today I noticed I am now missing 8 GB of RAM from my laptop after receiving it back from being repaired. I am so tired of this.
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    Alienware Command Center??

    If only it was that easy... I reseated what I could, it didn't help... The next morning after getting my laptop my sound card was no longer being detected, so I ended up having to call support. The tech I had on the phone connected to me remotely, updated BIOS and got my sound card working...
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    ALIENWARE HORROR STORIES - Are they true?

    Adding to my related nightmare... Previously, I stated how I had sudden LCD problems... tilting the screen had no effect, hooking it up to an external monitor my screen showed through clearly... thus eliminating the graphic card as the source of the problem, at least to my knowledge. Upon...
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    Alienware Command Center??

    I was afraid that might be my answer... thank you for your responses. Hopefully its just a lose ribbon connector... - - - - - Updated; Consecutive Post Auto Merged - - - - - It doesn't appear a lose connection under the keyboard is the problem...
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    Alienware Command Center??

    I received my M17X R4 from Alienware/Dell today... after basically being completely rebuilt. Upon setting up my Alienware Command Center for the AlienFX keyboard colors, I realized one of my lights are not lit up. The area on the lower portion of the LCD screen where it should be lit up...
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    ALIENWARE HORROR STORIES - Are they true?

    Hmm, no idea what warranty that would have been probably whatever the most basic one. I had just gotten the one they automatically give you with a new system.
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    ALIENWARE HORROR STORIES - Are they true?

    I can't speak for all repairs, but for my own AW I had to shipped to Texas for repair. They never offered to send anyone to repair my machine onsite or anything of that sort. I don't know if that's because I self diagnosed the issue or not?
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    Display Issue on M17X R4

    Well, if you would ever need to take apart your LCD screen again... You should definitely do a video! There is still a lack of information on the matter. It's rather surprising to me, actually.
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    ALIENWARE HORROR STORIES - Are they true?

    I'd love to know what strings you pulled to get AW to repair your laptop onsite and for free... I had to ship mine to them and its anything but free. I bought brand new, directly from AW, and my warranty ran out barely two months ago.
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    Display Issue on M17X R4

    Since today is currently Tuesday (in the states) I had finally gotten ahold of Alienware Tech Support for out of warranty computers. I can't shake the feeling that there may be a bigger issue then just swapping out the LCD screen, even if I were to muscle up the nerve to take the screen apart. I...
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    Display Issue on M17X R4

    What your saying does make sense... it just sounds intimidating. I'm so afraid of breaking something. When sliding the lid up and away from the hinges, does it slide all the way off or does it only slide up a short distance and then you lift it up and away from the rest of the screen? I do not...
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    Display Issue on M17X R4

    I have run the pre-boot diagnosis and everything passed those tests. I have taken the laptop apart to the point of lifting the lid from the rest of the computer... removed the two small screws near the hinges and that's where my confidence in the matter falters. I have laid the lid down face...
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    ALIENWARE HORROR STORIES - Are they true?

    I'm currently having my own problem with Alienware and their lack of Customer Service. We fork out a lot of money on these systems and I'm being told they will not speak to me because I'm out of warranty and I have to call between certain hours on only 3 days a week. I've had stupid issues with...