Recent content by Roshane

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    Windows 7 not detecting keyboard/touchpad

    Ongoing issue, for about 2 weeks now. I've lost use of my keyboard and touchpad and have jumped through hoops to try to repair the issue. I've tried a clean install of Windows with no luck. I've downloaded the latest Synaptics drivers, long story short, I've tried everything I can think of. I...
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    Needing help with my very expensive paperweight

    Thank you very much, really appreciate the help
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    Needing help with my very expensive paperweight

    I'm under warranty, and as I said, I've already spent a whole bunch of hours working on the issues. Would a loose keyboard cable also cause the touch pad to stop? I'm going to try tonight to get things up and running again, but if that fails, can I just put in a call to Dell and arrange to have...
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    Needing help with my very expensive paperweight

    A few days ago, while surfing the net, my keyboard and touch-pad stopped responding on my m14x r2. No outside forces to cause this, no drops, spills etc. Software issue, of course. External mouse and keyboard work. I called tech support, and after trying a few things, he suggested a clean...
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    Missing SSD

    Thanks for the reply, and info, Stupreme. I'm going to give it a try in the next few days and see how it goes.
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    Missing SSD

    So I'll need to physically swap the drives? I'm currently running the OS off of a 750 gb HDD, it's listed as the 0 drive, with the recovery partition on it listed as the 1 drive. Windows still isn't seeing the SSD, even though it is listed in the BIOS. I'm guessing I'll have to swap drives...
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    Missing SSD

    After following your instructions (thank you) I have my primary drive, with recovery partition, and an unallocated 55 gb drive. The SSD is a 128 gb, and the disk manager isn't giving me any options to make adjustments. The BIOS recognizes the SSD. Not quite sure what the problem may be...
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    Missing SSD

    My new M14x R2 fails to detect the 128 Gb SSD installed. I'm not quite sure what happened, or when it happened. The BIOS has been updated, due to a keyboard lighting problem, other than that, not major changes. I would like to install Windows onto the SSD, instead of the HD as it came from Dell...
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    Touchpad OverClocking?

    no, I would hate to even attempt such a thing, I'm just more or less wanting to be about to move my pointer to any point on the screen without having to lift my finger. Akin to having to move ones mouse, then pick it up and move it over, etc. I don't want to have to do that with my finger on the...
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    Touchpad OverClocking?

    My m14xr2 has a synaptics touchpad and I'm hoping to discover a way to speed up the pointer beyond the fastest that is allowed in the control panel. Optimally, I'd like to be able to point from one corner of the screen diagnally to the other by moving my finger on the touchpad by only an inch or...
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    New first time owner, with big problems

    I got in touch with DTS tonight, after remotely checking some things out, updating BIOS, etc, the service tech determined I have a non-functional light system on my keyboard. I then had to transfer the warranty info over to my name, now Dell has to do their thing and I should be good.
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    New first time owner, with big problems

    Well, here's where I stand. Ran Dell Diagnostics, updated a few files, now the memory issue seems to be ok. Still no keyboard lights. Uninstalled AWCC then reinstalled, no help, tried a few different releases of it, now I have the facial recognition (don't want) that I thought was done away...
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    New first time owner, with big problems

    Thanks for the quick reply, MattyB. My system recognizes the RAM as being 16GB worth, I wasn't sure if that was what the Diagnostics was referring to. So, check the keyboard, reseat RAM, then reboot and hope for the best. I'll give it a shot and update my findings.
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    New first time owner, with big problems

    Hello AWO, new M14x-R2 owner here, having some issues, right out of the box. I bought a refurb and the first thing I noticed was the lack of lighting on the keyboard, all other fx lights work as advertised. I updated the Command Center, and updated the BIOS to A12 to no avail. Next I decided to...