AlienFX Question

nlaris

New Member
Sep 19, 2012
2
0
So I just got my M14x about 2 weeks ago, and it came with the default blue keyboard lights. I just went to change them to red, and everything works ok, but the "ALIENWARE" text thats just below the screen doesn't work properly. When blue, it looks fine, but when I try to change it to another color it just changes to a lighter/darker share of blue/green. Blue and green are the only colors that look how they should. Anybody know if there's a solution to this?

Red
Photo Sep 19, 9 52 59 PM.jpg

Blue
Photo Sep 19, 9 53 18 PM.jpg

White
Photo Sep 19, 9 53 28 PM.jpg

Yellow
Photo Sep 19, 9 53 47 PM.jpg
 

Maelstrom

Member
Feb 25, 2012
698
0
Alabama
If it won't change to any form of red at all then there is probably something wrong with the LED light behind it. These things use individual red, green, and blue lights to form more complex colors and it sounds like the red one is blown. You can probably contact the support center and either have it sent back to get repaired or have a tech guy come out to have it repaired. This sort of thing doesn't happen to often that I've seen so I don't know how they'll handle it.
 

DDuB420

Member
Oct 26, 2012
983
10
Toronto ON CA