AlienFx unable to detect keyboard

I'm posting this on behalf of a friend who owns a M15X.

He recently reformatted his laptop and downloaded the alienfx drivers from dell's website.

The alienfx is unable to detect the device (keyboard, touch-pad, etc).

There is a picture of the error message uploaded.

Any help would be really appreciated, cheers.


  • Error msg.jpg
    Error msg.jpg
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