Alienware 17 R2 blue/black screen issues with GeForce 970m


New Member
Jul 26, 2016
So I have been having issues with my graphics card. I was unable to run windows 8 or 10 due to freeze/crashes so I moved back to windows 7. I have had minimal problems updating drivers and running my laptop sine installing windows 7, however when I upgraded my GeForce 970m to the latest drivers (version 368.81) I would get a black screen after the windows logo. If I try to run other versions of the drivers to include the recommended from the dell website I get a blue screen just seconds after reaching the desktop. I then have to go into safe mode and completely uninstall my 970m drivers in order to get my laptop back to normal. Its running just fine off the intel based graphics, but that is not what I should be using considering I bought this nice laptop.

Any suggestions?

I can provide whatever information is needed.

Thanks for the help!