Hi, I just recently bought a laptop from you and soon as I started, it appeared to have problems that slowly escalted the last month since then. My screen appears to have a high contrast, grainy quality and sometimes if I turn it off without logging in the next I turn it on a blue screen appears, telling me I didn't download something correct or some other type of error - this hasn't appeared lately as the grainy screen though. It used to be almost easy to deal with but now appears every time I have turned on my laptop. Please, help. I'm losing so much patience with Alienware.