specs
refurb comp i bought from ebay,
i intend to use it to run Second Life as it has specs twice as good as the computer from which i am currently typing, although i am having a few issues. i tried to launch the SL viewer and got hit with an error message
"firestorm is unable to run because your video card drivers did not install properly, are out of date or are for unsupported hardware. please make sure you have the latest video card drivers and even if you do have the latest, try installing them. if you continue to recieve this message, contact the SL support portal."
at this point i began searching for a solution. figured it was related to the gpu driver and tried to update the "standard vga graphics adapter" driver to the most recent (i tried updating this two times an older version from 2015 which had the same result but i could atleast access safemode to rollback and the newest which has left me in a bricked scenario) , after doing so and restarting the computer i was hit with a black screen, no bios prompt, no options to start windows in safemode, computer starts up but the screen is black. so i can't launch secondlife for whatever reason, and i'm trapped on a black screen with no way of doing a driver rollback to atleast fix the display.
at one point i also tried to access the nvidia control panel with no success in task manager there was an nvidia process (i'm not sure if it was for the control panel) but the control panel itself would not open.
Model: | Alienware M17X-R3 |
Operating System: | Windows 7 |
Processor Type: | Intel Core i7 2nd Gen. - 2860QM |
Operating System Edition: | Home Premium |
Graphics Processing Type: | Nvidia Geforce GTX 580M |
Hardware Connectivity: | VGA, LAN, Microphone Port, Headphone Port, HDMI, USB 2.0, USB 3.0, SD Card Slot, 5 x USB Ports, 2 x Headphone Ports |
Memory: | 16 GB |
Hard Drive Capacity: | 1 TB |
refurb comp i bought from ebay,
i intend to use it to run Second Life as it has specs twice as good as the computer from which i am currently typing, although i am having a few issues. i tried to launch the SL viewer and got hit with an error message
"firestorm is unable to run because your video card drivers did not install properly, are out of date or are for unsupported hardware. please make sure you have the latest video card drivers and even if you do have the latest, try installing them. if you continue to recieve this message, contact the SL support portal."
at this point i began searching for a solution. figured it was related to the gpu driver and tried to update the "standard vga graphics adapter" driver to the most recent (i tried updating this two times an older version from 2015 which had the same result but i could atleast access safemode to rollback and the newest which has left me in a bricked scenario) , after doing so and restarting the computer i was hit with a black screen, no bios prompt, no options to start windows in safemode, computer starts up but the screen is black. so i can't launch secondlife for whatever reason, and i'm trapped on a black screen with no way of doing a driver rollback to atleast fix the display.
at one point i also tried to access the nvidia control panel with no success in task manager there was an nvidia process (i'm not sure if it was for the control panel) but the control panel itself would not open.