This started the third time I booted after I got the machine...
You turn on the system and get this message:
Now, I was, of course, using the original power supply, I had pulled it out of the box less than 2 hours before...
Dell Support guy told me one thing, then passed me to another guy who told me something different, and then a third guy, who had me try starting it up with and without battery a few times and then proceeded to tell me they'd need to replace the mainboard.
Now, I still remember a Dell technician coming to my office in the 90's to repair a similarly chunky and also brand new Inspiron, which had cost more than twice as much as my current Alienware system. This Dell technician, after introducing himself, locked his gaze on my pristine laptop and pulled out a truly gigantic screwdriver... something you'd expect to be used for tractor repair. Looking at him and that screwdriver, I couldn't stop myself from pointing out to him, that this notebook was brand new and didn't have a scratch on it, and asked him to be careful to not scratch it, for I'd be calling Dell to request replacements for any surface left in less than perfect condition.
I wasn't trying to be an ass, but I had seen what Toshiba techs did to one of my customers' notebooks, like turning it over and spinning it around on a table full of grit, which completely f'ed up the back of the display lid. Anyway, the Dell guy managed to scratch not one but several outer panels, even though I had provided him with a soft blanket to work on. And... he managed to break one of the hinges after trying to get it back together for almost 30 minutes. People at the office couldn't stop laughing, especially when I called Dell and made him tell them himself how his work turned out.
Well, if you actually read through all of this, you know why I'm scared having a Dell tech replace my mainboard...
sooo, does anyone know a less involved and risky fix for this issue?
A pilots greatest fear? Having to fly a plane that has just came back from repair...
You turn on the system and get this message:
"Please use the original Alienware power supply.
System will run in reduced performance mode,
as there may not be enough power.
The battery will not be charged"
System will run in reduced performance mode,
as there may not be enough power.
The battery will not be charged"
Now, I was, of course, using the original power supply, I had pulled it out of the box less than 2 hours before...
Dell Support guy told me one thing, then passed me to another guy who told me something different, and then a third guy, who had me try starting it up with and without battery a few times and then proceeded to tell me they'd need to replace the mainboard.
Now, I still remember a Dell technician coming to my office in the 90's to repair a similarly chunky and also brand new Inspiron, which had cost more than twice as much as my current Alienware system. This Dell technician, after introducing himself, locked his gaze on my pristine laptop and pulled out a truly gigantic screwdriver... something you'd expect to be used for tractor repair. Looking at him and that screwdriver, I couldn't stop myself from pointing out to him, that this notebook was brand new and didn't have a scratch on it, and asked him to be careful to not scratch it, for I'd be calling Dell to request replacements for any surface left in less than perfect condition.
I wasn't trying to be an ass, but I had seen what Toshiba techs did to one of my customers' notebooks, like turning it over and spinning it around on a table full of grit, which completely f'ed up the back of the display lid. Anyway, the Dell guy managed to scratch not one but several outer panels, even though I had provided him with a soft blanket to work on. And... he managed to break one of the hinges after trying to get it back together for almost 30 minutes. People at the office couldn't stop laughing, especially when I called Dell and made him tell them himself how his work turned out.
Well, if you actually read through all of this, you know why I'm scared having a Dell tech replace my mainboard...
sooo, does anyone know a less involved and risky fix for this issue?
A pilots greatest fear? Having to fly a plane that has just came back from repair...
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