Alienware Wont Charge


New Member
Aug 16, 2015
Hi. Theres something wrong with my alienware m9700. After 16 days, I cannot charge it. Every time I plug in my charger, the battery shows it's charging but after a couple of seconds, it stops. It says plugged in charging but it's not. It's stuck at 10% and Idk what to do. Please help me.

I bought it on ebay and it worked beautifully before with no issues. Someone anyone help. I tried the uninstall battery method. Didnt work


Mar 19, 2012
Adelaide, Australia
Try a power drain on your machine. Unplug the power brick and the battery. Then hold the power button down for 30 seconds. Put it all back together again and see if it helps. If not, you may have to try to get yourself a new power brick or battery.

Was that what you tried already sorry?? Missed that last bit