So, I have an Alienware X51 R3 desktop computer. I play World of Warcraft (don't judge!), and it lags all of a sudden and a loud buzzing sound comes from the speakers. I cannot use the windows key and I cannot ctrl+alt+del. The computer eventually just restarts or I have to do a hard reset. This issue has just started happening the last week or two, and I have had the machine since March or April of this year.
I have just ran an AlienAutopsy using SupportAssist. I ran the video card stress test. The results of the test are as shown in the first attachment. It says that it could not complete it in places.
I have gone through every single driver on my machine and updated them. The issues persists.
I just ran an Extended System Test with AlienAutopsy. The results are in the second attachment. This test shows everything as passing (maybe something got fixed).
I will now check for a BIOS update, but I believe that I have the latest. I will then restart the machine and try to see if the issue happens again. If it does, I will try going to http://www.dell.com/support/home/US...servicetag/JZ90X52/diagnose?appIndex=dellspct and seeing if I can get more information from a different test.
If anyone can think of anything, please let me know.
Also here is this forum. I have already done everything here though:
http://en.community.dell.com/owners-club/alienware/f/3746/t/19545369
UPDATE:
The issue happened again, but no crash this time. It just started lagging, froze, made the buzzing noise, and after about 20 seconds fixed itself.
In reviewing the test results, I see this in the first:
Transformation and Lighting Stress Test
Test Started 10/4/2016 8:34:33 PM
Warning Message: The test cannot complete due to a possible driver problem. 10/4/2016 8:37:45 PM
Informative Message: Peak GPU Temperature: 70 C. 10/4/2016 8:37:45 PM
Informative Message: Average Frames Per Second 32 10/4/2016 8:37:45 PM
Test Finished: Cannot Run 10/4/2016 8:37:45 PM
But this in the second:
Transformation and Lighting Stress Test
Test Started 10/4/2016 9:06:55 PM
Informative Message: Peak GPU Temperature: 68 C. 10/4/2016 9:11:58 PM
Informative Message: Average Frames Per Second 88 10/4/2016 9:11:58 PM
Test Finished: Passed 10/4/2016 9:12:00 PM
The first test went up to 70 C, but that is not considered overheating for GPU is it??
PLEASE HELP AND THANK YOU IN ADVANCE!!!
I have just ran an AlienAutopsy using SupportAssist. I ran the video card stress test. The results of the test are as shown in the first attachment. It says that it could not complete it in places.
I have gone through every single driver on my machine and updated them. The issues persists.
I just ran an Extended System Test with AlienAutopsy. The results are in the second attachment. This test shows everything as passing (maybe something got fixed).
I will now check for a BIOS update, but I believe that I have the latest. I will then restart the machine and try to see if the issue happens again. If it does, I will try going to http://www.dell.com/support/home/US...servicetag/JZ90X52/diagnose?appIndex=dellspct and seeing if I can get more information from a different test.
If anyone can think of anything, please let me know.
Also here is this forum. I have already done everything here though:
http://en.community.dell.com/owners-club/alienware/f/3746/t/19545369
UPDATE:
The issue happened again, but no crash this time. It just started lagging, froze, made the buzzing noise, and after about 20 seconds fixed itself.
In reviewing the test results, I see this in the first:
Transformation and Lighting Stress Test
Test Started 10/4/2016 8:34:33 PM
Warning Message: The test cannot complete due to a possible driver problem. 10/4/2016 8:37:45 PM
Informative Message: Peak GPU Temperature: 70 C. 10/4/2016 8:37:45 PM
Informative Message: Average Frames Per Second 32 10/4/2016 8:37:45 PM
Test Finished: Cannot Run 10/4/2016 8:37:45 PM
But this in the second:
Transformation and Lighting Stress Test
Test Started 10/4/2016 9:06:55 PM
Informative Message: Peak GPU Temperature: 68 C. 10/4/2016 9:11:58 PM
Informative Message: Average Frames Per Second 88 10/4/2016 9:11:58 PM
Test Finished: Passed 10/4/2016 9:12:00 PM
The first test went up to 70 C, but that is not considered overheating for GPU is it??
PLEASE HELP AND THANK YOU IN ADVANCE!!!
B