Aurora R11 Seems to Hang on Reboot

JTussey

New Member
Mar 29, 2021
3
0
IlM$Vm01a
My Aurora R11 hangs on restart, requiring a hard shutdown and reboot. Is any one else seeing this problem?

Previously the motherboard was swapped out because of a BIOS upgrade which never completed. After the motherboard was swapped out, the Tech upgraded the Bios but this problem remains.
 

MattyB

Moderator
Mar 19, 2012
3,110
126
Adelaide, Australia
I would contact Dell Support again and make sure they get it fixed properly. If it hangs while Windows is loading then it's possible you'll need to do a system restore or reinstall Windows from scratch.

Also, never flash a BIOS update using Support Assist. It has been causing lots of system issues and bricked boards.
 
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My Aurora R11 hangs on restart, requiring a hard shutdown and reboot. Is any one else seeing this problem?

Previously the motherboard was swapped out because of a BIOS upgrade which never completed. After the motherboard was swapped out, the Tech upgraded the Bios but this problem remains.
Not sure maybe reinstall the operating system i dunno. That kinda sucks tho