Battery not detected

skullbones

New Member
Nov 9, 2012
3
0
Missouri
M17x replaced old battery with new, (red x on battery icon) battery not detected ?

left 75% charged battery in laptop and turned it off, (ac powersupply had died) ordered new powersupply, (yes, original replacement) also ordered new Battery, when new powersupply arrived,
plugged it in and turned on laptop, red x appeared on battery icon ? o.k. ! good thing I ordered new
battery, put in new battery, red x on battery icon, went thru with shut down steps (turned off unit,
removed battery, held down off button for a full min. !!!
anyone have a solution to this problem ?

Thanks.