I have one of the new Alienware 18 laptops .... you know ... the New New ones that Dell ruined....
When I called and had it built for me ... the lady told me that the CDRW wouldn't fit because of the video cards ... I thought that was very strange because I have 2 other X18 laptops and they all had CDR drives .... ???
Anyways I went ahead with he order.
After about a month with the laptop I thought I would open her up and see what was on the inside of these new beasts ... I didn't like what I found .......
First of all ... the Battery is now completely integrated and bolted down ... NO good *(
the other thing that I found was the space where the CD/DVD drive was supposed to go, had a hard drive filling the space instead .. ?? WTF ??
SOooooo .. apparently the video cards had nothing to do with the fact that the CD drive wouldn't fit .. it was the hard drive configuration ....
Anyways .....
Dell Customer Support is Horrible as usual ... I spent 2 hours on the phone yesterday trying to get a CDRW drive for my laptop ... after talking with 6 different departments I finally spoke with someone that said he thought he could help me ... Ha ha .. he wasn't sure ...
Then after talking with him for 30 more mins ... he said that dell didn't have any CDRWs in stock and that he would have to call me when they came in ... *( again ... WTF Dell !!!
Soooo ... My question is this ...
will this one Fit ??
http://www.tiny-buys.com/cd-dvd-rw-drive-burner/dell-alienware-18.html
And if so ... how hard is it to install ?? are there videos somewhere to help ?
When I called and had it built for me ... the lady told me that the CDRW wouldn't fit because of the video cards ... I thought that was very strange because I have 2 other X18 laptops and they all had CDR drives .... ???
Anyways I went ahead with he order.
After about a month with the laptop I thought I would open her up and see what was on the inside of these new beasts ... I didn't like what I found .......
First of all ... the Battery is now completely integrated and bolted down ... NO good *(
the other thing that I found was the space where the CD/DVD drive was supposed to go, had a hard drive filling the space instead .. ?? WTF ??
SOooooo .. apparently the video cards had nothing to do with the fact that the CD drive wouldn't fit .. it was the hard drive configuration ....
Anyways .....
Dell Customer Support is Horrible as usual ... I spent 2 hours on the phone yesterday trying to get a CDRW drive for my laptop ... after talking with 6 different departments I finally spoke with someone that said he thought he could help me ... Ha ha .. he wasn't sure ...
Then after talking with him for 30 more mins ... he said that dell didn't have any CDRWs in stock and that he would have to call me when they came in ... *( again ... WTF Dell !!!
Soooo ... My question is this ...
will this one Fit ??
http://www.tiny-buys.com/cd-dvd-rw-drive-burner/dell-alienware-18.html
And if so ... how hard is it to install ?? are there videos somewhere to help ?