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Dell just told my I can't upgrade my GPU on a m17x R4?

Booyotch

New Member
Joined
Jun 21, 2013
Messages
2
Hello all!

So I have the M17X R4. It was an INCREDIBLY generous gift from my brother, who is in Afghanistan right now.
It's fantastic, and has really gotten me back into PC gaming after many years.

It runs everything I throw at it, and it has the 660M currently installed. Love it to death!

So, seeing all the upcoming games in the next year, I went online to get some info from dell's service Chat about moving to a 680M eventually. I was under the impression since it was an option on this laptop, that i could either buy the 680 from them in 6 months or so and install it myself (I already upgraded to the Killer-N myself), or send it back to them. But the CSR told me that I can't upgrade the Videocard to the 680, or anything for that matter.

Quote:
Agent (Sharecyl T): "Upon checking, your system cannot have an upgraded GPU. it means that it can only be replace with the same GPU"

But reading this forum and others for awhile, it seemed that it would just swap since it was an available upgrade in the first place. I've searched threads and it seemed like some people can swap, and others can even mod them to cram something else in.

So, what's the correct answer? Can I not put a 680M in here if i wanted to?

Thanks for any clarification
 

Maelstrom

Member
Joined
Feb 25, 2012
Messages
698
Well, they are telling that you can't upgrade the video card because mobile video cards aren't really sold anywhere. While it is possible to be upgraded, you generally will have to find a parts machine to do it with. The only reason they are up-gradable in the first place is because they only build one motherboard to support multiple GPUs. They never actually intended for people to upgrade the GPUs to begin with.

If you can find a 680m to go into it then it should work fine. The problem will be finding one.
 

Booyotch

New Member
Joined
Jun 21, 2013
Messages
2
Well, I was hoping they'd sell me one :D I guess since you have to give them your Serial #, you can't just order the part. They won't even let you send it to them and have THEM do it for a fee.
 

MattyB

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Mar 19, 2012
Messages
2,905
You'll usually find them on eBay easily. They aren't cheap though. You're better off buying online than from Dell anyway.
 

Tseng

Member
Joined
Jun 28, 2013
Messages
5
Sure you can upgrade your M17x R4.
The heatsink of GTX 660m is compatible with both 680m and even 780m.
So when the price hits your sweet point, you can upgrade easily, and maybe sell your 660m for a few bucks.
 

yikes81

Member
Joined
Feb 13, 2012
Messages
1,539
I was reading up on upgrading the 580m on my R3, and apparently I can't. Is that right?

Tapatalk'n on the Galaxy S4
 

jorlanm

Member
Joined
Jun 22, 2013
Messages
58
I was reading up on upgrading the 580m on my R3, and apparently I can't. Is that right?

Tapatalk'n on the Galaxy S4

You can...I don't see why you cant...I have seen M17x R2 get upgraded to GTX 680M...So there is definitely no reason why you cant upgrade an R3
 

Commy1

Member
Joined
Feb 25, 2012
Messages
325
Ignore Dell, it is possible. Just getting your hands on the GPU is the trouble. Try eBay to start. Anything sold from a business or especially Dell will cost in excess of 700$ for a 680 or above. Then worry about doing the actual upgrade, either yourself or an experienced tech should do it, patience is key, remembering you'll probably run into software conflicts when it is installed, but that can be ironed out.
 

yikes81

Member
Joined
Feb 13, 2012
Messages
1,539
I just saw the others thread about a 780m kit. Fills me with hope. Now I just need money.

Tapatalk'n on the Galaxy S4
 

jorlanm

Member
Joined
Jun 22, 2013
Messages
58
I just saw the others thread about a 780m kit. Fills me with hope. Now I just need money.

Tapatalk'n on the Galaxy S4

Eurocom makes sure they follow MxM strict guidelines so Its sure to be compatible with other MxM laptops...But they only sell kits to avoid potential issues with the installation and make sure everything is good...
 

Sarah

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Joined
Jul 14, 2013
Messages
116
Hey guys, I'm new to the world of premium laptops but I've just ordered a new 17 which I'll use for playing games on as well as playing about with virtual machine environments in VMware. So, just what can and can't be upgraded on these laptops? Is it easy to do and is it really worth doing it?
 

shankc

Member
Joined
Dec 26, 2012
Messages
407
I can't see why they won't let you upgrade from the 660 to the 680 unless each country has different upgrade options as I bought my R4 with a gtx 675m and I got Alienware/dell to upgrade my card to the HD7970 I could of got the 680m but I couldn't see the point of paying double the price when both cards are so similar benchmarks and a lot of games the HD7970m comes out on top now the drivers have been sorted. The only thing is if you want to overclock (I don't) the 680 is by far better at overclocking. More stable
 
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