Display Issue, Need help!

Kash6

New Member
Mar 21, 2013
3
0
Philadelphia
So randomly the other night I closed my laptop as usual before going to sleep, only to wake up the next morning with my screen extremely pixelated, as seen in the screenshots below. At first the laptop was saying I had no display drivers, so I installed those, didnt help. Next I completely deleted the drivers, used DriverSweeper, and Ccleaner to make sure they were clear, then reinstalled the drivers from scratch, didnt help. Ive tried to disable Crossfire, didnt help. Also I have tried to make sure the graphics cards were completely inserted, which they were, and obviously again, not helping. Originally my dxdiag was claiming that no graphics cards were present, despite my device manager saying the opposite, I'm doubting its a physical problem seeing as how I have 2 graphics cards and I highly doubt they would both take a shit at the exact same time overnight. I am officially out of ideas, please help!

I'm running on Windows 7 Ultimate (64 bit as ultimate only comes in 64). My graphics cards are 2x Radeon HD 4870s.

photo 1.jpgphoto 2.jpg
 

Kash6

New Member
Mar 21, 2013
3
0
Philadelphia
Yea ive tried that already, both displays have the pixelation. Its odd though because i took a screenshot with the laptop, then sent the picture to another computer to look at, and it looks like laptop display is perfectly fine with no pixelation at all.
 

MattyB

Moderator
Mar 19, 2012
3,089
123
Adelaide, Australia
Yeah that's a strange one. I'm in the middle of a bizarre display issue too. This ones display goes dead when you move the screen back and forth. I have just put a brand new screen in it with all new wires but it's still happening. The base doesn't move at all. It's really starting to piss me off.
 
taking a print screen doesn't actually capture what you're looking at directly, it takes it from the system. (if that makes any sense)

anyway, if both displays do this then it's most likely not the monitor, try updating the BIOS (check manufacturer support page).
if that doesn't work, try switching places of the GPUs.
 
Last edited:

DDuB420

Member
Oct 26, 2012
983
10
Toronto ON CA
When you say youve disabled crossfire
Did you try to disable both graphics cards and try to run of the CPU's iGPU?

That would definitely remove any GPU issues off the table .

If you did that already, Im with blackjair on the Display cable. Hopefully it didnt pull out slightly from the back of the display.
Its a pain to get at that connector. The end thats attached to the mobo, not so bad.
 

Kash6

New Member
Mar 21, 2013
3
0
Philadelphia
Thanks for all the responses. I previously tried to clean the graphics cards when I made sure they were completely connected. Ill try disabling both my cards, I only tried disabling one the other day and it caused my screen to just go black, but ill give both at the same time a try. I'll also take it apart again and check the monitor cable, id be quite angry if thats the cause after all the trial and error I've done with the software haha. Ill post my findings later, hopefully with success!

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Actually on second thought, would a loose monitor cable even be the problem? Wouldnt the external monitor still be fine even if the laptops display had a slightly loose cable?