HELP MY D DRIVE IS DEAD

greenflame28

New Member
Joined
Feb 10, 2019
Messages
3
my computer(Alienware 17 r4) d drive is no longer in my files and I cant even open file explorer it crashes
 

MattyB

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Staff member
Joined
Mar 19, 2012
Messages
2,670
Try to do a pre-boot test to check your hardware. When you re-start the machine you will be given an option to press F2 to get into the BIOS or possibly F10 or F12 for boot options. If you choose the later one you should be able to do the test. This should tell you if you drive has failed.
You could also try to boot in Safe Mode and see if you can get things to work.
 

MattyB

Moderator
Staff member
Joined
Mar 19, 2012
Messages
2,670
Hopefully this can help you. Otherwise just do a google search and maybe there are a few other options available. Did you try the pre-boot assessment?

Safe Boot - Windows 10
 
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