Hello,
I received my M11x from Depot, due to the motherboard burnt down randomly. they replaced a new motherboard. But the problem is, it gets very very hot, the fan is very loud all the time. The laptop can only be switched on for less than 30 minutes or so, the GPU and CPU temperature keeps rising. Anyone know whats the problem?
Called Dell support, they tested my CPU and GPU with unigine, the temperature for GPU reaches 96c and CPU reaches 84c. They decided to send someeone over to replace the heatsink and fan. I hope this will solve the problem. I cant even switch it on for long, even though not using it and leaving the laptop on the table switching on, the temperature can rise to over 80 for GPU.
So I switched to INTEL HD, the temperature of CPU also rises, and the fan doesnt get slower.
After about 30 minutes, the bottom aluminium is very very hot, the palm rest is very hot as well.
I received my M11x from Depot, due to the motherboard burnt down randomly. they replaced a new motherboard. But the problem is, it gets very very hot, the fan is very loud all the time. The laptop can only be switched on for less than 30 minutes or so, the GPU and CPU temperature keeps rising. Anyone know whats the problem?
Called Dell support, they tested my CPU and GPU with unigine, the temperature for GPU reaches 96c and CPU reaches 84c. They decided to send someeone over to replace the heatsink and fan. I hope this will solve the problem. I cant even switch it on for long, even though not using it and leaving the laptop on the table switching on, the temperature can rise to over 80 for GPU.
So I switched to INTEL HD, the temperature of CPU also rises, and the fan doesnt get slower.
After about 30 minutes, the bottom aluminium is very very hot, the palm rest is very hot as well.