my x51 problem! :(

carree

Member
Sep 26, 2012
5
0
england
hey guys,

bought an alienware x51 earlier this week, everytime i restart my pc it always comes up with the BIOS screen... and also it doesn't install the windows 7 update.

So everytime i shut down it says its installing a windows update, n then when it restarts back up it goes straight to the bios screen which i then have to exit for it to power up properly.

Any ideas guys?

Thanks, Adam
 

pds

New Member
Sep 26, 2012
1
0
VA
bios screen...

Is your keyboard "F2" key stuck down? (or other keyboard problem)

Are you required to press any key before the Bios Setup screen? (if so, what is the message displayed)

What happens when you exit Bios Setup? (normal boot I assume)

Do you "save" settings or exit without saving?



hey guys,

bought an alienware x51 earlier this week, everytime i restart my pc it always comes up with the BIOS screen... and also it doesn't install the windows 7 update.

So everytime i shut down it says its installing a windows update, n then when it restarts back up it goes straight to the bios screen which i then have to exit for it to power up properly.

Any ideas guys?

Thanks, Adam
 

AeonSoul

Member
Feb 21, 2012
1,367
0
34
Italy
When the PC starts up you have to press F2 to boot into BIOS, but that's just not your case.
Once in there, go to the section labeled Boot Settings (or Boot Priority or something like that) and you'll see some voices there, namely Primary Hard Driver, Secondary Hard Drive (if you have any), CD-Rom and such. Using the keys "+" (plus) and "-" (minus) arrange those voices and make it so that the Primary Hard Drive is at the top of the list. That means than when your PC starts up it will look for the windows starting files into the Primary Hard Drive first.
Save changes and exit and then restart your PC.
Let us know.
 
Last edited:

MattyB

Resource Administrator / Forum Moderator
Mar 19, 2012
3,326
166
Adelaide, Australia
Did you buy it from Dell? If you did, you can just go onto their website for whatever country you're from and there will be a page for Customer Support. There should be an email and a phone number. I would call first.

You should have a Service Tag number on the back of your unit which you may need to give them.

If you bought it from ebay or private etc, they should still be able to help you out.

Edit: Have you tried reinstalling your BIOS?