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New Alienware 17 r2 2015 owner

Joined
Mar 24, 2015
Messages
10
Hey guys, just finally ordered my first alienware, waiting for it to be shipped is driving me crazy lol.
Spoke to dell today and they said my order is in the green light tho! i gave the rep very positive answers to the survery afterwards and a few hours later they called me and saved me the $25 i spent on overnight shipping. anyone ever heard of this before? i was worried about my order at first...

Looking forward to enjoying my new equipment and getting to know you all!
 

MattyB

Moderator
Joined
Mar 19, 2012
Messages
2,964
That's pretty good of them. The waiting may seem horrible now but you'll miss that feeling later on and you'll want to buy another one just to get the rush back. Congrats on the new machine.
 
Joined
Mar 24, 2015
Messages
10
it was a litle odd though, the order wasnt late or anything, from looking around on the net seems once someone starts asking them about their order i guess alot of them ended up with a rep watching their order closely. I know im just excited and paranoid, but it seemed odd that he just called me and said heres your $25 back, your shipping is now free...
 

SWAT_Glock

Administrator
Joined
Feb 2, 2012
Messages
1,429
Thy are also know to give you up two $200 back if you call to return it. Never accept the first offer to keep it. (just saying) ;)
 
Joined
Mar 24, 2015
Messages
10
I see, so they were worried i might cancel my order because im impatient? LOL or at least something along those lines. Either way not complaining about the customer service! Although the guy in web chat told me it was green light and ready to ship and i may recieve it early. Then when i got the phone call that guy told me (i was having trouble with the accent, im usually not bad with those) is it was set to ship the 31st and like i said he removed my shipping fee to make my next day shipping free. So im watching like a hawk still no clue if its being shipped the 31st or sooner.
 
Joined
Jun 8, 2013
Messages
199
Welcome to the Club[emoji89]I also have an Alienware 17 r2[emoji89]Be sure to join the "Alienware Owners" Facebook Page!


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