New TactX Keyboard - Fail!

[SWAT_Glock]

Just came in yesterday from Dell.... Just notice this today!!! LOL

 

[Maelstrom]

XD, I suppose they'll be sending you a new one then?

 

[wilbymilstone]

That is both terrible quality control and funny as hell.

 

[SWAT_Glock]

Yeah, I chatted with Customer Care today. They are sending out a new one via UPS Next Day Air.

 

[PoOkiExL3oi]

"Haha wowzers!" That's the first thanks for posting the pic mad funny. Send it back and give em hell.

 

[SWAT_Glock]

The new one came in today. And I got a call from Dell asking of I received it and that they were sorry for the defect. So were good now.

 

[Maelstrom]

The new one came in today. And I got a call from Dell asking of I received it and that they were sorry for the defect. So were good now.

Awesome; and I wonder if they'll let you order one with Alien Caret as the font.

 

[AeonSoul]

Nice quality control bro D:

 

[SWAT_Glock]

The replacement kb had 3 keys with slightly worn looking edges. It was the 1,2,3 G key row selector buttons just above the ESC key. I swapped them out with the other kb that had the upside menu.

Sending back the defective kb today with the prepaid label they gave me.

 

[SWAT_Glock]

The replacement kb died yesterday. Unbelievable!! I talk to Dell last night, they have already shipped out another replacement. What is going on with the quality control!

 

[yikes81]

arg .. lucky it is only the keyboard. too bad you could not keep the faulty keyboard as a memento for archiving.

 

[AeonSoul]

The replacement kb died yesterday. Unbelievable!! I talk to Dell last night, they have already shipped out another replacement. What is going on with the quality control!

I don't know, but I've read quite often about AW mouse and kayboards dying at top after 6 months :s

 

[SWAT_Glock]

They are made by Logitech, who makes decent stuff. Maybe its just a bad batch. I remember they were out of stock a while back. My other AW keyboard has lasted over 3 years with no problems.

 

[AeonSoul]

They are made by Logitech, who makes decent stuff. Maybe its just a bad batch. I remember they were out of stock a while back. My other AW keyboard has lasted over 3 years with no problems.

Oh didn't knew they were made by Logitech. If that's the case than that's weird, usually Logitech products are top notch.

 

[yikes81]

really? the AW peripherals are made by logitech? learn something new everyday!

 

[DDuB420]

I've been wanting a tactx keyboard for awhile now, I have the mouse and have no complaints about it. I'm insure I want to pay for one after reading this thread tho.

 

[jacobberke]

Haha, wow. Good thing you got it replaced. That would annyoy the crap outta me.