test

New TactX Keyboard - Fail!

SWAT_Glock

Administrator
Joined
Feb 2, 2012
Messages
1,429
Yeah, I chatted with Customer Care today. They are sending out a new one via UPS Next Day Air.
 

PoOkiExL3oi

Member
Joined
Aug 21, 2012
Messages
121
"Haha wowzers!" That's the first thanks for posting the pic mad funny. Send it back and give em hell.
 

SWAT_Glock

Administrator
Joined
Feb 2, 2012
Messages
1,429
The new one came in today. And I got a call from Dell asking of I received it and that they were sorry for the defect. So were good now. :)
 

Maelstrom

Member
Joined
Feb 25, 2012
Messages
698
The new one came in today. And I got a call from Dell asking of I received it and that they were sorry for the defect. So were good now. :)

Awesome; and I wonder if they'll let you order one with Alien Caret as the font.
 

SWAT_Glock

Administrator
Joined
Feb 2, 2012
Messages
1,429
The replacement kb had 3 keys with slightly worn looking edges. It was the 1,2,3 G key row selector buttons just above the ESC key. I swapped them out with the other kb that had the upside menu. :)

Sending back the defective kb today with the prepaid label they gave me. :)
 

SWAT_Glock

Administrator
Joined
Feb 2, 2012
Messages
1,429
The replacement kb died yesterday. Unbelievable!! I talk to Dell last night, they have already shipped out another replacement. What is going on with the quality control!
 

yikes81

Member
Joined
Feb 13, 2012
Messages
1,539
arg .. lucky it is only the keyboard. too bad you could not keep the faulty keyboard as a memento for archiving.
 

AeonSoul

Member
Joined
Feb 21, 2012
Messages
1,367
The replacement kb died yesterday. Unbelievable!! I talk to Dell last night, they have already shipped out another replacement. What is going on with the quality control!

I don't know, but I've read quite often about AW mouse and kayboards dying at top after 6 months :s
 

SWAT_Glock

Administrator
Joined
Feb 2, 2012
Messages
1,429
They are made by Logitech, who makes decent stuff. Maybe its just a bad batch. I remember they were out of stock a while back. My other AW keyboard has lasted over 3 years with no problems.
 

AeonSoul

Member
Joined
Feb 21, 2012
Messages
1,367
They are made by Logitech, who makes decent stuff. Maybe its just a bad batch. I remember they were out of stock a while back. My other AW keyboard has lasted over 3 years with no problems.

Oh didn't knew they were made by Logitech. If that's the case than that's weird, usually Logitech products are top notch.
 

yikes81

Member
Joined
Feb 13, 2012
Messages
1,539
really? the AW peripherals are made by logitech? learn something new everyday!
 

DDuB420

Member
Joined
Oct 26, 2012
Messages
983
I've been wanting a tactx keyboard for awhile now, I have the mouse and have no complaints about it. I'm insure I want to pay for one after reading this thread tho.
 
Top