no lights with new command center

i had a similar issue with windows 8.1 ... drove my insane... everytime i tried to open command center it would just crash... my solution was a surprise... i type in the name of my theme at the start menu ... it searched and found it... i double clicked on the theme file and the command center started working ... works fine now on win 8.1
 
uupdate

I realised after using the older command center for a while that the lights are fine but the fans (witch is worst) go full speed under very light stress.
I called alienware support and even if the 8.1 driver is out in the Dell site they insist that they do not support 8.1 and tells me to re-install windows 8 , I saw a possible fix but it seems very complicated so I did not do it.
I am still wondering what I should do, wait for the 8.1 support or start anew with windows 8 , but I am convinced that command center will not work properly after installation of win 8 but at least I will get support.

Claude
 

osikes

Member
Nov 1, 2012
5
0
Alabama
I realised after using the older command center for a while that the lights are fine but the fans (witch is worst) go full speed under very light stress.
I called alienware support and even if the 8.1 driver is out in the Dell site they insist that they do not support 8.1 and tells me to re-install windows 8 , I saw a possible fix but it seems very complicated so I did not do it.
I am still wondering what I should do, wait for the 8.1 support or start anew with windows 8 , but I am convinced that command center will not work properly after installation of win 8 but at least I will get support.

Claude

I've noticed the exact same issue with fans running high speed under light stress, very frustrating that Alienware isn't supporting 8.1 yet.
 
Alienware does not support 8.1 , they say that they know the problem and will fix it eventually but surprize, Dell support 8.1 and the light and fan problem on the phone Dell took over my pc and said that the main core was overheating, they sent a tech, he changed the I/O board and replaced the liquid cooling system. I think the overheating was a wrong signal sent by the defective command center but anyway to my surprise all is fine now, the problem is fixed.

Claude