now my command center isn't working. lol. its always something

updated the bios yesterday and everything was working fine. Now i get the message "The device you have selected is included in the current theme but AlienFX cannot detect this device on your system. Do you want to remove this device from the current theme?" and i can't change the colors on my laptop anymore. the colors are stuck on green which is the last one i chose. I have tried installing again, uninstalling, even tried different versions. Nothing. ONline there are a million posts asking the same questions but i cant seem to find a solution. im dreading calling alienware tech support. anyone know how to fix it?