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PC-Doctor Module error?

DeaDGamR

Member
Joined
Feb 11, 2013
Messages
30
Hi folks hoping someone can help. My M17x R4 arrived last week and I am over the moon with it but I have a small issue with it just now...

I keep getting a random pop-up error message which says something like "PC-Doctor module has failed to run" or words to that effect. I will post the exact message next time i get it, but basically it gives the option to close the program and search online for a soloution or just close the program. It does not matter which option I accept, all that seems to happen is the message window closes. I am not aware of any other symptom/issue connected with this so i'm a bit puzzled. :(

I tried running the System Diagnostic scan from Dell's support page but even downloading the .exe file and leaving IE open on the page as it directs, when i double click the .exe file nothing at all happens?

Any ideas?

I forgot to say..I'm running Windows 7 Ultimate 64bit if that helps?
 

MattyB

Moderator
Joined
Mar 19, 2012
Messages
2,905
I remember getting that as well in the early days. I can't remember exactly how I got rid of it though sorry. Some people suggest running Malwarebytes or maybe Spybot S&D. Can you uninstall the program in Control Panel?
 

yikes81

Member
Joined
Feb 13, 2012
Messages
1,539
you can always just uninstall it.
its just a series of questions to help you self diagnose your own problems instead of calling the helpdesk.
 

AeonSoul

Member
Joined
Feb 21, 2012
Messages
1,367
I think PC-Doctor runs underneath AlienAutopsy aswell, maybe try reinstalling that.
 
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