I have a M17x R3 from 2012 It was a little buggy right out of the box. Over the years it had HDMI audio issues, had a monitor issue, cooked its first HDD, but I diligently worked through the issues as they arose and eventually got a steady reliable workhorse.
Typically I leave it plugged in all the time, but once I moved its location and when I booted it, the date had reverted to the first time it ran. I didn't think much of it, I reset the time, and carried on. I then noticed the battery icon said "Plugged in, Not charging". This phrase would become my nemesis!
I ran Alien Autopsy, tests say battery is 100%. I ran F12 tests, results battery is 100%. I used a third party battery analysis tool, results battery is 100%. Still works fine when plugged in. Did the remove battery-hold power button trick a dozen times. Tried all settings on Power Plans and Desktop Battery Mode. Finally one day it said; "No Battery Detected".
Ordered new battery (2 actually) and waited a month. While waiting I did further extensive research on many forums and websites, online Dell tools etc. Tried to update my BIOS but the flash utility wouldn't run without a battery installed.
Eventually my new bats came, I did the swap out with a power hold just to be safe and booted with little hope or expectations, but lo and behold, the battery icon was animating and charging. Battery life was about 120 minutes and there was much fist pumping and celebrating.
Then, cus I am an idiot apparently, although everything was working like the good old days, I decided to update the OEM A03 BIOS with the A14 version. The flash utility worked now that it had both an AC adaptor and a functioning battery. When it booted the first time under the A14 BIOS there was my old friend, in the lower right corner; "Plugged in, Not charging" WTF!?
I tried installing the second battery I bought to no effect. I have done all the things to my new battery that I did to my old battery. I am at my wits end. Does anyone have any suggestions? Can I flash my BIOS back to A03?
Should my trusty M17 that has crossed North America 3 times on the back of a motorcycle; from Prudhoe Bay to Key West become a door stop?
Your help is appreciated!
Lou
Typically I leave it plugged in all the time, but once I moved its location and when I booted it, the date had reverted to the first time it ran. I didn't think much of it, I reset the time, and carried on. I then noticed the battery icon said "Plugged in, Not charging". This phrase would become my nemesis!
I ran Alien Autopsy, tests say battery is 100%. I ran F12 tests, results battery is 100%. I used a third party battery analysis tool, results battery is 100%. Still works fine when plugged in. Did the remove battery-hold power button trick a dozen times. Tried all settings on Power Plans and Desktop Battery Mode. Finally one day it said; "No Battery Detected".
Ordered new battery (2 actually) and waited a month. While waiting I did further extensive research on many forums and websites, online Dell tools etc. Tried to update my BIOS but the flash utility wouldn't run without a battery installed.
Eventually my new bats came, I did the swap out with a power hold just to be safe and booted with little hope or expectations, but lo and behold, the battery icon was animating and charging. Battery life was about 120 minutes and there was much fist pumping and celebrating.
Then, cus I am an idiot apparently, although everything was working like the good old days, I decided to update the OEM A03 BIOS with the A14 version. The flash utility worked now that it had both an AC adaptor and a functioning battery. When it booted the first time under the A14 BIOS there was my old friend, in the lower right corner; "Plugged in, Not charging" WTF!?
I tried installing the second battery I bought to no effect. I have done all the things to my new battery that I did to my old battery. I am at my wits end. Does anyone have any suggestions? Can I flash my BIOS back to A03?
Should my trusty M17 that has crossed North America 3 times on the back of a motorcycle; from Prudhoe Bay to Key West become a door stop?
Your help is appreciated!
Lou