Quality Issues...
- Thread starter WarlockUK
- Start date
Chasm
Member
- Joined
- Dec 16, 2016
- Messages
- 58
I have a serious issue, too. It has no power. The blue-illuminated plug-end (from the power brick) will go out when I plug the power into the laptop. No power at all. When I unplug it from the laptop, and re-plug the DC brick into an ac outlet, the blue tip (that inserts into the back of the laptop) will stay illuminated until I insert into the laptop. It's like the laptop power-input connector is shorting the power brick.
Tony Celliers
New Member
- Joined
- Apr 20, 2017
- Messages
- 1
Same happened to mine, 4 weeks working now an expensive brick. I've never had an Alienware that hasn't had a motherboard replacement as I expect it needs to be replaced.
When I plug the power plug in the light goes out, the laptop is dead, no lights are on at all, I am pissed.
Dell seriously need to look at there quality control.
No idea how long a replacement will take, I am only home on the weekend and will call on Monday, I am in South Africa.
When I plug the power plug in the light goes out, the laptop is dead, no lights are on at all, I am pissed.
Dell seriously need to look at there quality control.
No idea how long a replacement will take, I am only home on the weekend and will call on Monday, I am in South Africa.
This is usually caused by a short in the laptop itself. When you plug it in the charger cuts power to prevent a short and you have to unplug it from the wall and plug it back in to get power back to the adapter. If you have a short you will probably need a new MB if you have a soldered CPU/GPU.