Reset or replace corrupted BIOS in AW M14?

[todonoghue]

Hi all;

My Alienware M14 has developed and issue where I cannot get into the BIOS. I hit F2 on start, enter the password and get this, along with text in top left of screen that says "SerialNumberLen1"



The only option that I have is to reboot into Windows - which works fine.

Is there a way to wipe the passwords and or reset the BIOS / Setup somehow?

Thanks!

 

[AssimilatorX]

PM me your full service tag like xxxxxxx-xxx i will try to reply tomorrow.

 

[todonoghue]

Resolved - CMOS battery had sub-optimal voltage. Replaced, BIOS recovered without password or signs of corruption