Sudden Freezing After Boot?

[Mawesome]

This has been happening a few times already. I boot up the laptop and about a couple minutes in and the laptop just hangs and the fans start going really loud one at a time (left then right) then everything resumes to normal. Anyone can explain to me what the issue is and how to solve it?

 

[Hucker42]

I experience the same thing. I suspect this is by design and is a fan cleaning mechanism blowing out dust. I have just moved onto the Alienware from a ROG G750 and that had an option to clean fans by doing the same thing.....guess the Alienware just does it automatically.

 

[Hucker42]

Having upgraded to windows 10 I now get a blue screen when this fan event happens. It is related to the intel driver and the OS thinking that during that freeze the intel driver has failed so tries to restart it......Good to know if anyone else has had the issue. I am going to test a different intel driver and see what happens.

 

[Mawesome]

Having upgraded to windows 10 I now get a blue screen when this fan event happens. It is related to the intel driver and the OS thinking that during that freeze the intel driver has failed so tries to restart it......Good to know if anyone else has had the issue. I am going to test a different intel driver and see what happens.

I've not experienced the fan issue anymore after updating to windows 10 tho, could it be that your drivers are outdated? Mine crashes sometimes or when I try to start the game Supernova

 

[Hucker42]

Intel driver version 10.18.15.4265 has resolved the issue.

 

[Mawesome]

Intel driver version 10.18.15.4265 has resolved the issue.

Alright, nice!

 

[georgexyd]

Hello Guys

I had the same issue
I send two machines back because i thought its faulty motherboard

the alienware support did not had a clue what causing this

finally i simply unistalled alienautopsy

and problem solved !!!

Hope that helps