hello , when i start up this area 51 . The window comes up saying thermal controller then it stops responding. I have spoke with support they had me reinstall command center. But it does the same thing. Not sure if it is just a software issue or what I have done hardware test in BIOS and dells test all passed . When I first got this PC I got a new ssd drive and I removed all hard drives installed the ssd put the windows 7 CD that came with the PC. Windows installed fine update to service pack 1. All was good really fast no problems. I put the alienware resource CD in. Started installing drivers . That's when it all went south. The PC on start pop the thermal controller window and freezes up . Lost. Lol thanks for any help.