I have had this m17X R4 for just over a month and done nothing but repair it over and over again and Dell/Alienware has the worst customer service and will not stand behind there high dollar products. I managed to get a USB drive from them with Windows 8 on it and can't even get it to reinstall, I should have bought an Asus, Sager, or Digital Storm and I doubt I'd be having these problems because no one I know that has one them has. Alienware is pure A+ crap. My home built all AMD overclocked, watercooled beast is more reliable and stable than this thing.