UK X51 Buyers beware!

Simmo

Member
Mar 10, 2013
12
0
UK
A warning to anyone in the UK who is considering ordering an Alienware X51, if you go to build a system on thier website today it will give you an estimated shipping date of 15th March, thats speedy right?!

Well I ordered mine on the 4th and still my system hasnt even gone in to production, my estimated shipping date is now the 22nd March, Im not holding my breath seen as though it hasnt even been built yet!!

Cant get any real answers from Customer Services and the whole ordering experience has been difficult to say the least, I now wish I had just bought elsewhere.

Very disappointed

Got told this morning that they haven't got the parts to build the machine, then when I complained on their facebook site I suddenly got a call saying they have got the parts and it will be with me by the 22nd... lets wait and see
 

Simmo

Member
Mar 10, 2013
12
0
UK
Went in to production today, fingers crossed for friday!

- - - - - Updated; Double Post Auto Merged - - - - -

Very predictably received an email from Dell today saying new delivery date is now the 3rd of april with no reason why, had enough of waiting, going to cancel my order, joke company
 

MattyB

Resource Administrator / Forum Moderator
Mar 19, 2012
3,298
159
Adelaide, Australia
Well it arrived yesterday, box was all smashed up and I feared the worst, unboxed everything and all was ok, still getting used to windows 8, just need to get some games now, how does BF3 play on this thing?

I would be pissed about the box! Take photos and send to Dell just to cover yourself. I haven't given my X51 a good go on BF3 yet. Windows 8 sucks. I'll probably use one of my AW discs to install Windows 7 instead.