USB 3.0 Hang-up on Boot - Alienware Aurora R4


New Member
May 29, 2014
I just bought an Alienware Aurora R4 a little over a week ago. Works fine so far, but just got a USB 3.0 hub yesterday and running into this problem after plugging it into the only USB 3.0 port on the back of my computer.

System boots to BIOS and beeps. Right after that it stops and says "USB KB not detected, press F1 to continue or F2 for setup". Keyboard does not work at all. When you unplug the USB 3.0 it'll boot up normally. I had the keyboard plugged into a USB 2.0 hub, which I moved from it to directly into the back of the computer but with no effect. Any insight or solution to this would be greatly appreciated.