X51 R3 freeze on Nvme cold Boot. Restart works fine

sadiqsabia

Member
Apr 14, 2018
8
0
I installed a 960 Evo Nvme drive. Installation went fine. When the PC is start from cold . The System boots so fast and then stuck on black screen with mouse cursor. Have to restart then its boots normal with a slight delay in windows load. This only happens after start from shutdown state. What am i doing wrong here.
 

MURRARI

Member
Aug 30, 2016
145
34
I installed a 960 Evo Nvme drive. Installation went fine. When the PC is start from cold . The System boots so fast and then stuck on black screen with mouse cursor. Have to restart then its boots normal with a slight delay in windows load. This only happens after start from shutdown state. What am i doing wrong here.

Check in your bios to make sure your boot order is correct. That can be causing he issue.
 

sadiqsabia

Member
Apr 14, 2018
8
0
It’s been a while since I’ve been inside the stock bios. I’ve upgraded my motherboard to an aftermarket version, I’ll see if I can’t do some digging around in the operators manual.

what aftermarket board can fit inside the case? interesting.


Maybe I should just re-install everything. must I clear the keys in bios and boot as legacy before install? Maybe I did it wrong.
 

Solstar

Member
Feb 5, 2016
12
0
Did you ever find a fix for this problem Sadiqsabia?

I ask because I'm encountering the exact same thing now - I have an X51 R3, unaltered from new. I've also encountered it previously, and couldn't find a fix or solution - eventually my GPU stopped working though, suddenly one day. I had a GTX960 from new.

When I contacted Alienware, they sent me a new GPU and I swapped it myself. The screen freeze with cursor problem stopped happening at that point (I never knew if it was connected or not).

My current GTX 960 (the replacement) is now around three months old and has been fine. BUT, this screen freeze problem has started again in the last few days (from cold boot 90% of the time). I'm now wondering if the GPU is going to go again.

Did you get anywhere with trying to fix the problem?

Thanks
 

sadiqsabia

Member
Apr 14, 2018
8
0
sorry for the late response. I did managed to, I followed one youtube guide where I did a clean unistall of all old drivers.. Then I install driver downloaded from nvdia website and install with custom option where I asked ito to ignore old settings. SO far so good.
 

Solstar

Member
Feb 5, 2016
12
0
Oh many thanks for the reply - I will have a look a the video and follow the instructions tonight after work. Fingers crossed it will resolve. I actually thought the problem had gone away, after about a week of it not happening. But it back again, intermittently. Thanks for the link!
 

Solstar

Member
Feb 5, 2016
12
0
Hi Sadiqsabia - funnily enough, it came back for me too after a couple of weeks of not happening after I updated the driver's. I've updated them again and it's gone away for now. I've now disable the Fast Boot and will keep my fingers crossed! Many thanks for posting :)